KnowledgeSync Business Activity Monitoring Solutions

Real Life Business Activity Monitoring (BAM) Scenarios

KnowledgeSync business activity monitoring software solutions can send alerts about any conditions in application data. Another term for this solution and technology is service level reporting.

This includes:

• Alerting management about sales reps whose number of opportunities drops below 'x'
• Notifying suppliers and service technicians about stock shortages
• Alerting salesreps who haven't synched
• Notifying partners about shipping status and delivery delays
• Alerting customers (via one-to-one marketing) about incremental products or services
• Alerting mobile and remote salesreps about critical calls received from their customers

KnowledgeSync business activity monitoring software solutions can send also send out alerts based on trend analysis, such as:

• Sales reps with less than $25,000 in their pipeline
• More than 10 high priority repair calls
• A sudden drop in a product's average sales price
• Suppliers with whom you have placed more than 10 orders over the last quarter and whose average delivery time is greater than 2 weeks